Process Flow | Turn Around Time | Security & Confidentiality
 
Process Flow

We follow the standard production/process flow as outlined below:
 
Step 1 Client sends files/medical records for transcription to MTSO.

If file is downloaded via digital recorder, file is sent automatically to Scribe system.

If dictation is done through a 1-800 Dictaphone system, it is automatically routed to MT via Scribe.
   
Step 2 MT transcribes/accomplishes files to comply with client requirement vis-à-vis MT expertise;
   
Step 3 the transcribed/accomplished file is forwarded to MT Editor for level 1 editing, then forwarded to QA for the standard level 2 editing and quality assurance;
   
Step 4 accomplished files pass through a second level quality assurance to validate the accuracy and correctness of the accomplished file;
   
Step 5 the final document/finished file is now ready to be transmitted to client.
 
Our facility and infrastructure is designed to accommodate a team of seventy two (72) medical transcriptionists to provide 24 x 7 operations.